Terms and Conditions

 

By accessing and using the services provided by AgapiGroup SRL, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

  1. Reservation Policies:

    • Reservations must be made directly through the AgapiGroup SRL website or authorized booking platforms.
    • Bookings made via phone, email, or other means not specified by AgapiGroup SRL will not be accepted.
    • Accuracy in providing booking information is the responsibility of the client.
    • AgapiGroup SRL reserves the right to cancel reservations with passengers arriving on separate flights without prior notice, subject to a cancellation fee.
  2. Cancellations and Refunds Policies:

    • Refunds are subject to a deduction specified by AgapiGroup SRL, which may vary over time.
    • All refund requests must adhere to the cancellation policies outlined by AgapiGroup SRL.
  3. No Show Policy:

    • A “no-show” occurs when a client fails to appear without prior notice. In such cases, no refunds will be provided.
  4. Denial of Service Policy:

    • AgapiGroup SRL reserves the right to refuse service to individuals displaying offensive behavior towards staff members or engaging in misconduct.
  5. Rates Policies:

    • Rates provided by AgapiGroup SRL are subject to change and are valid only as displayed on the official website.
    • Late-night or special service requests may incur additional charges.
  6. Payment Policies:

    • Various payment methods, as specified by AgapiGroup SRL, are accepted.
    • Clients are required to understand and adhere to the payment policies outlined by AgapiGroup SRL.
  7. Currency:

    • All transactions are processed in the currency specified by AgapiGroup SRL.
  8. Private Transfer Policies:

    • Clients must ensure the accuracy of booking information to avoid additional charges.
    • AgapiGroup SRL is not liable for inaccuracies provided by the client during booking.
  9. Luggage Policy:

    • Luggage allowances are specified by AgapiGroup SRL and are based on passenger count.
    • Clients are responsible for their luggage, and AgapiGroup SRL is not liable for lost or damaged items.
  10. Child Seat Rental:

    • Child seats may be available for rent, and clients are responsible for ensuring child safety during travel.
  11. Alcohol and Drug Policies:

    • AgapiGroup SRL reserves the right to deny service to individuals under the influence of alcohol or drugs.
  12. Subcontractor Policy:

    • AgapiGroup SRL may engage affiliated transport companies for service provision.
  13. Changing Pickup Time:

    • Changes to pickup times may be accommodated subject to availability and specified procedures outlined by AgapiGroup SRL.
  14. Service Disclaimer:

    • AgapiGroup SRL provides services “AS IS” and does not guarantee uninterrupted or error-free service.
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